MARC details
| 000 -LEADER |
| fixed length control field |
04637cam a22005297i 4500 |
| 001 - CONTROL NUMBER |
| control field |
18549261 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20210219171039.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
150331t20162016pauac b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2015937542 |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
| Record control number |
101671676 |
| Source |
DNLM |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780803639454 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
0803639457 |
| 035 ## - SYSTEM CONTROL NUMBER |
| System control number |
(OCoLC)ocn881437745 |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
NLM |
| Language of cataloging |
eng |
| Transcribing agency |
NLM |
| Description conventions |
rda |
| Modifying agency |
YDXCP |
| -- |
BTCTA |
| -- |
VYD |
| -- |
OLL |
| -- |
LTSCA |
| -- |
OCLCF |
| -- |
EEK |
| -- |
CNNWL |
| -- |
IAX |
| -- |
DLC |
| -- |
PHNSL |
| 042 ## - AUTHENTICATION CODE |
| Authentication code |
nlmcopyc |
| -- |
lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
RT23 |
| Item number |
.B69 2016 |
| 060 00 - NATIONAL LIBRARY OF MEDICINE CALL NUMBER |
| Classification number |
2015 J-969 |
| 060 10 - NATIONAL LIBRARY OF MEDICINE CALL NUMBER |
| Classification number |
WY 88 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
610.730699 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Boynton, Beth, |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
| Title |
Successful nurse communication : |
| Remainder of title |
safe care, healthy workplaces, & rewarding careers / |
| Statement of responsibility, etc. |
Beth Boynton. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
| Place of production, publication, distribution, manufacture |
Philadelphia, PA : |
| Name of producer, publisher, distributor, manufacturer |
F.A. Davis Company, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2016. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xv, 224 pages : |
| Other physical details |
illustrations, portraits ; |
| Dimensions |
23 cm |
| 336 ## - CONTENT TYPE |
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
pt. I. Developing successful nurse communication. 1. Communication and behavior : A vision of successful nurse communication ; A behavioral approach to communication ; Communication styles and types ; Models of communication ; Variables that affect communication -- 2. Emotional intelligence : Models of emotional intelligence ; Emotional intelligence in nursing -- 3. Respectful and effective listening : Why listening is vital ; Listening styles ; Stages of listening ; Becoming a respectful listener ; GRRRR: a model for great listening ; Receiving feedback -- 4. Assertiveness : Why assertiveness is vital ; SBAR model ; I-statements ; Providing feedback. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
pt. II. Why successful nurse communication is critical. 5. Patient safety : Defining patient safety ; A brief history of patient safety ; Primary organizations involved in patient safety ; Sentinel event statistics ; Root cause analysis ; Addressing sentinel events with communication -- 6. Patient experience : Therapeutic relationships ; Patient experience ; Motivational interviewing -- 7. Respectful workplaces : Types of abusive and disrespectful behavior ; Studying a pervasive problem ; Abusive and disrespectful behavior from patients ; Changing abusive behavior using respectful communication -- 8. Managing stress and strategies for self-care : Self-care ; The demands of nursing and stress ; Combating stress with self-care and communication. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
pt. III. Organizations and successful nurse communication. 9. Understanding organizational culture : The significance of organizational culture ; Types of organization cultures ; Explicit and implicit rules in organizational culture -- 10. Collaboration and team development : Healthcare teams ; Stages of team development ; Teambuilding strategies ; Hierarchy and teamwork -- 11. Complex adaptive systems : Complicated versus complex systems ; A paradigm shift to complexity science ; Understanding complex adaptive systems ; Major properties of complex adaptive systems ; The complexity of nursing work -- 12. Change agents, quality improvement, and the learning organization : Nurses as change agents ; Quality improvement ; The learning organization ; Culture change ; Honoring nurses of the present. |
| 505 0# - FORMATTED CONTENTS NOTE |
| Formatted contents note |
pt. IV. Successful nurse communication in action. 13. Diversity, inclusion, and dignity : Diversity among healthcare consumers and within nursing ; Developing a positive attitude toward diversity ; Cultural competence ; Being open to diversity and creating a climate of inclusion ; Rankism and dignity -- 14. Health information technology and digital communication : Health information technology ; Digital communication -- 15. Preparing for leadership : Preparing nurse leaders ; Leadership competencies ; Leadership models in nursing ; Leadership styles ; Fundamentals of delegation ; Conflict management -- From theory to practice. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Communication in nursing. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nursing |
| General subdivision |
Methods. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nurse and patient. |
| 650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nursing |
| General subdivision |
methods |
| 650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Communication |
| 650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nurse-Patient Relations |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Communication in nursing. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst00870212 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nurse and patient. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01041457 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Nursing. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01041731 |
| 655 #7 - INDEX TERM--GENRE/FORM |
| Genre/form data or focus term |
Methods (Music) |
| Source of term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01423850 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
| a |
7 |
| b |
cbc |
| c |
copycat |
| d |
2 |
| e |
epcn |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |