Burnard, Philip. <br/><br/>
Effective communication skills for health professionals / 
Philip Burnard. 
 - 2nd ed. 
 - Cheltenham :  Stanley Thornes Publishers,  1997. 
 - viii, 265 p. :  ill. 
<br/><br/><label>ISBN: </label>0748733124 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication--Communication health professional--Health professional<br/>Communication skills--Leadership